Rayah Al-Islam : Jurnal Ilmu Islam
Vol. 9 No. 2 (2025): Rayah Al-Islam: Jurnal Ilmu Islam April 2025

The Analysis of the Impact of Implementing Sharia Business Ethics on Customer Loyalty in the Arjosari Traditional Market, Pacitan Regency

Hidayatulloh, Muhammad Nur (Unknown)
Syaiful Ma’ruf (Unknown)
Asis Sustiawan (Unknown)



Article Info

Publish Date
05 May 2026

Abstract

This study seeks to examine how Islamic business ethics are implemented in purchasing and selling activities at the Arjosari traditional market in Pacitan Regency. This research is driven by the noted absence of business ethics implementation in the Arjosari traditional market. Integrity, friendliness, courtesy, and equity are fundamental tenets of Islamic business ethics; Preliminary observations suggest that some vendors may engage in practices perceived as dishonest, unapproachable, or inconsistent in pricing, raising concerns about the application of Islamic business ethics in the market. Customers often associate satisfaction with merchants perceived to uphold Islamic business ethics, suggesting a potential link worth exploring. Consequently, business actors must implement sharia business ethics, regardless of whether they are operating in micro or macro enterprises. This research utilizes a qualitative method to investigate the experiences and viewpoints of traders and customers concerning Islamic business ethicsThe study’s findings indicate that participants perceive Islamic business ethics as contributing to increased customer loyalty and trust in market transactions.

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Journal Info

Abbrev

rayahalislam

Publisher

Subject

Religion Humanities Civil Engineering, Building, Construction & Architecture Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Physics Social Sciences Other

Description

Rayah Al-Islam: Jurnal Ilmu Islam focus on publishing articles that contain ideas, ideas, research results, and literature studies in the areas of the Islamic Studies Rayah Al-Islam: Jurnal Ilmu Islam scope are: Islamic Economics and Finance Islamic Politics, Law, and Governance Islamic Contribution ...