<![CDATA[The quality of healthcare services provided by a hospital can be assessed based on the level of patient satisfaction with the service. The purpose of this study is to determine the relationship between nursing service quality and BPJS patient satisfaction at the Semuli Raya Inpatient Health Center in North Lampung in 20256 This study used a cross-sectional design. The subjects/population were all patients seeking treatment at the Semuli Raya Community Health Center is 50 patients. This study conducted at the Semuli Raya Inpatient Health Center in North Lampung in January 2026. The total population was used as the sample, resulting in a total of 50 respondents. Data analysis used a chi-square test, and statistical software was used to process the data. The data analysis revealed that the majority of respondents (85.3%) had a positive perception of service quality and were satisfied with the service. The α value was 0.014 (α value <0.05), indicating a significant relationship between service quality and BPJS patient satisfaction at the Semuli Raya Inpatient Community Health Center in North Lampung in 2025.]]>
Copyrights © 2026
