International Journal of Scientific Research
Vol. 3 No. 01 (2026): March 2026

Reconstructing the Principle of Due Process of Law in Automated Public Decision-Making in Digital Public Services

Muhammad Suhardi (Institute of Home Affairs Governance)



Article Info

Publish Date
20 Mar 2026

Abstract

This study examines the reconstruction of the principle of due process of law in automated public decision-making within digital public services in Indonesia. The objective is to analyze how citizens’ procedural rights should be protected when public service decisions are made, supported, or significantly influenced by algorithmic systems. This research employs a qualitative legal method with a normative-juridical and conceptual approach. Data were collected through documentary study of Indonesian legal instruments concerning government administration, public services, personal data protection, electronic systems, and electronic-based government, supported by relevant scholarly literature on automated decision-making, administrative law, and algorithmic accountability. The findings show that Indonesia’s current legal framework provides general principles of legality, accountability, public service obligations, and data protection, but has not yet specifically regulated the procedural consequences of automated public decision-making. This regulatory gap may weaken citizens’ ability to understand, correct, question, and challenge algorithm-based public service decisions. The study proposes an algorithmic due process framework consisting of five core rights: the right to notification, the right to explanation, the right to data correction, the right to meaningful human review, and the right to administrative or judicial challenge. This study contributes to administrative law scholarship by linking classical due process principles with algorithmic governance in digital public services.

Copyrights © 2026






Journal Info

Abbrev

ijsr

Publisher

Subject

Description

Aims: The International Journal of Scientific Research (IJSR) aims to promote the advancement of knowledge and best practices in the fields of scientific research in multidisciplinary. Our journal is committed to publishing high-quality, original research that makes a significant contribution to the ...