Edueksos: Journal Pendidikan Sosial dan Ekonomi
Vol. 13 No. 01 (2024): Edueksos: Jurnal Pendidikan Sosial dan Ekonomi

The Influence of Emotional Intelligence and Competence on Employee Performance Mediated by Job Satisfaction

Tutik Lestari (Universitas Islam Batik Surakarta)
Sarsono Sarsono (Universitas Islam Batik Surakarta)
Supawi Pawenang (Universitas Islam Batik Surakarta)



Article Info

Publish Date
30 Jun 2024

Abstract

The institution must enhance and cultivate staff performance to ensure that the institution's success is intrinsically tied to quality. The objective of this study is to examine the impact of emotional intelligence and competence on employee performance, while considering job satisfaction as a mediating factor, inside the Department of Trade of Surakarta City. This study employs a quantitative method, making use of both primary and secondary data. The study encompasses a total of 73 individuals employed at the Department of Trade of Surakarta. The sampling method employed is saturated sampling, which involves including all members of the population as samples. The study findings indicate that the T-statistic value of 3.444 demonstrates a positive and substantial impact of emotional intelligence on employee performance. Similarly, the T-statistic value of 2.213 indicates a positive and significant influence of competence on employee performance. Furthermore, the T-statistic value of 2.563 indicates that there is a statistically significant and positive relationship between job satisfaction and employee performance. The results indicate that the T-statistic value of 6.293 demonstrates a positive and substantial impact of emotional intelligence on job satisfaction. Similarly, the T-statistic value of 4.850 indicates a positive and significant influence of competence on job satisfaction. This study demonstrates that the T-statistic value of 2.337 indicates a positive and significant impact of emotional intelligence on employee performance through job satisfaction. Similarly, the T-statistic value of 2.254 indicates a positive and significant impact of competence on employee performance through job satisfaction. The study emphasizes the need of cultivating emotional intelligence and enhancing employee competence to enhance their performance.Keywords: Performance, emotional intelligence, competence, job satisfaction.

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Journal Info

Abbrev

edueksos

Publisher

Subject

Description

Edueksos: Journal Pendidikan Sosial dan Ekonomi is open access and peer-reviewed journal, investigating and discussing the dynamics of teaching and learning of social education and social-economic problems occuring in the society context of the primary, senior, and higher education level.In ...