Assessing the Impact of Multilane Free Flow on Vehicle Operating Costs and Logistics Efficiency in Indonesia Using SWOT Analysis Approach

Hally Hanafiah (President University)
Ratna Palupi (SIMT ITS)
Aisyah Syifa Ghaniyyah (President University)
Gravila Rafa Nugraha (President University)
Muhammad Emyr Ilham (Trisakti Institute of Transportation and logistics)

JURNAL MANAJEMEN INDUSTRI DAN LOGISTIK
Vol. 10 No. 1 (2026): Jurnal Manajemen Industri dan Logistik

Indonesia’s logistics sector faces high costs and inefficiencies due to toll road congestion and delays. Multilane Free Flow (MLFF) offers a solution by enabling seamless toll transactions that can reduce delays and costs. Using a SWOT framework, with RBV and Institutional Theory, this study assesses MLFF’s impact. It highlights MLFF’s strengths in efficiency, lower VOC, safety, and environmental benefits. Challenges include technological accuracy, financial viability, user acceptance, and fragmented regulations. Public support offers opportunities for adoption, but implementation needs regulatory reform, infrastructure upgrades, and stakeholder collaboration. MLFF could reduce logistics costs and enhance competitiveness, but success depends on overcoming hurdles through coordinated efforts.