Journal of Governance and Social Policy
Vol. 6 No. 2 (2025): Vol. 6 No. 2 (2025): DECEMBER 2025

Transparency in E-Participation Management through the SIMONAS Application: The Impact of Trust, Legitimacy and Accountability of the Jakarta Provincial Parliament

Artanti Paramesti (Universitas Pembangunan Nasional "Veteran" Jakarta, Indonesia)
Nurdin (Universitas Pembangunan Nasional “Veteran” Jakarta, Indonesia)



Article Info

Publish Date
31 Dec 2025

Abstract

This study aims to analyze Jakarta citizens' e-participation in e-government initiatives through the SIMONAS application to achieve transparency and efficiency in managing public aspirations at the Jakarta Provincial Parliament (DPRD). Using a descriptive qualitative method, this study evaluates the working mechanisms, challenges, and impacts of implementation based on theories of transparency and digital government efficiency. The results indicate that the SIMONAS application has improved public information openness online and integrated internal workflows between departments. The transparency of e-participation management is proven to increase public trust, evidenced by the resolution of aspirations by the DPRD. This implementation reflects the DPRD's political commitment to accommodating public input for regional policies. However, challenges such as low consistency in data updates and overlapping responsibilities were identified. Overall, SIMONAS strengthens the legitimacy and performance of the Jakarta DPRD, although managerial improvements remain necessary for long-term system optimization

Copyrights © 2025






Journal Info

Abbrev

GASPOL

Publisher

Subject

Description

Journal of Governance and Social Policy (GASPOL), with registered number ISSN 2723-3758 (Online) and ISSN 2745-6617 (Print), is a peer-reviewed scientific publication which is published by the Department of Government Studies, Faculty of Social and Political Sciences, Universitas Syiah Kuala in ...