International Journal of Computer Science and Information Technology
Vol. 3 No. 1 (2026): IJCOMIT Vol 3 No 1

DEVELOPMENT OF QR CODE TECHNOLOGY FOOD ORDERING APP FOR LIMESTONES BALI RESTAURANT WITH USER CENTERED DESIGN AND USABILITY TESTING

Anak Agung Adi Wiryya Putra (Universitas Pendidikan Nasional)
I Gusti Ayu Agung Istri Dinda Larasshanti Jelantik (Universitas Pendidikan Nasional)
Komang Agus Putra Kardiyasa (Universitas Pendidikan Nasional)
Kadek Adyatna Wedananta (Universitas Pendidikan Nasional)
I Gusti Ngurah Agung Dava Danendra (Universitas Pendidikan Nasional)



Article Info

Publish Date
28 May 2026

Abstract

While digital adoption is essential for operational efficiency in the culinary sector, many local restaurants still struggle with the inefficiencies of manual ordering and paper menus, which require longer service times and complicate menu updates. Currently, there is a gap in applying structured, user-focused methodologies to effectively bridge these traditional practices with modern digital solutions. To address this gap, this research aims to design a highly usable UI/UX for a web-based QR Code food ordering system tailored specifically for Limestones Restaurant Bali. The study utilizes the User-Centered Design (UCD) method to ensure the system strictly aligns with user needs, progressing through four stages: specifying the context of use, specifying user and organizational requirements, producing design solutions, and evaluating the design against user requirements. The resulting prototype features an interactive digital menu, shopping cart, and two payment options including QRIS and cash. Design evaluation was conducted through user testing with ten respondents using the System Usability Scale (SUS), achieving a score of 71.25. This score places the system in the "Good" category, demonstrating that its usability exceeds standard acceptability thresholds. Ultimately, the main scientific contribution of this study is a UCD-driven design framework and a validated prototype that systematically resolves the physical limitations of manual menus while significantly enhancing the modern customer ordering experience.

Copyrights © 2026






Journal Info

Abbrev

IJCOMIT

Publisher

Subject

Computer Science & IT

Description

IJCOMIT is a journal of Computer Science and Informatics Technology published by the Computer Science Department, Malang National Institute of Technology, Indonesia, this journal aims to accommodate research articles in the field of Computer Science and Informatics which include programming, ...