Jurnal Bisinis Digital
Vol. 4 No. 1 (2026): Jurnal Bisnis Digital, Vol. 4 No. 1 Mei 2026

STUDI KUALITATIF TENTANG PERILAKU KONSUMEN DALAM MEMPENGARUHI KEPUTUSAN PEMBELIAN PADA PEMASARAN DIGITAL

Muhammad Kurdiyawan (PT AGRO BOGA UTAMA)



Article Info

Publish Date
30 May 2026

Abstract

This study aims to analyze consumer behavior in influencing purchasing decisions in digital marketing using a qualitative approach. The research employs a descriptive case study method with data collected through in-depth interviews, observation, and documentation involving active users of digital platforms. The findings reveal that purchasing decisions are not made impulsively but through an evaluative process, including exposure to digital promotions, information search, review and rating evaluation, and consideration of price, needs, and trust in the seller. Digital marketing serves as an initial stimulus that generates purchase intention, while electronic word of mouth (e-WOM) plays a crucial role in shaping consumer perceptions and trust. In addition, influencers and social media contribute to strengthening product legitimacy. These findings indicate that purchasing decisions in digital marketing are rational and influenced by the interaction between digital stimuli and consumers’ internal processes.  

Copyrights © 2026






Journal Info

Abbrev

JDB

Publisher

Subject

Economics, Econometrics & Finance Library & Information Science

Description

Jurnal Bisnis Digital J-BisDig adalah jurnal yang diterbitkan oleh program studi Bisnis Digital Fakultas Teknologi, Kesehatan dan Sains Universitas Muhammadiyah Muara Bungo Jambi. Jurnal ini terbit dua kali per tahun. J-BisDig membuka akses untuk semua artikel atau jurnal yang memiliki tema seputar ...