(JUMPER)
Vol. 3 No. 10. 1 (2026): Special Issue: Call For Paper JUMPER

Quiet Quitting among Generation Z Employees: A Phenomenological Study in the Indonesian Workplace

Tenri Sayu Puspitaningsih Dipoatmodjo (Universitas Negeri Makassar, Indonesia)



Article Info

Publish Date
27 May 2026

Abstract

Quiet quitting, defined as limiting work performance strictly to contractual obligations without voluntary extra-role behavior, has emerged as a significant organizational challenge in post-pandemic workplaces. This qualitative phenomenological study explores the lived experiences of Generation Z (Gen Z) employees in Indonesia, examining how they define, justify, and enact quiet quitting (QQ) behaviors across diverse industry sectors. Drawing on semi-structured in-depth interviews with 12 Gen Z employees from startup, banking, and creative industries, the study employed Braun and Clarke's (2006) six-phase thematic analysis. Four core themes emerged: (1) work-life boundary protection, (2) emotional withdrawal as self-preservation, (3) minimum-effort behavior as rational adaptation, and (4) psychological contract violation. Findings indicate that QQ in Indonesia is not simply workplace disengagement but a culturally mediated, intentionally strategic response to systemic organizational failures, particularly insufficient recognition, poor managerial communication, and incompatible work cultures. These results have implications for human resource management practice, managerial competency development, and organizational policy design in Indonesian workplaces.

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Journal Info

Abbrev

JUMPER

Publisher

Subject

Humanities Economics, Econometrics & Finance Social Sciences

Description

Journal Management & Economics Review : JUMPER is a journal for publishing research results on business decisions, processes and activities in actual business settings. Theoretical and empirical advances in buyer behavior, finance, organizational theory and behavior, marketing, risk and insurance ...