Jurnal Teknimedia: Teknologi Informasi dan Multimedia
Vol. 7 No. 1 (2026): June 2026

COMPARISON OF THE EFFECTIVENESS OF WHATSAPP GROUPS AND WEBSITES AS INFORMATION MEDIA FOR TAM-BASED PPDB

Nurul Chafid (Universitas Bina Bangsa)
Abdul Halim (Universitas Bina Bangsa)
Mochammad Darip (Universitas Bina Bangsa)



Article Info

Publish Date
13 Jun 2026

Abstract

The development of digital technology has encouraged schools to utilize various platforms to deliver information, particularly in the new student admission process, commonly referred to as PPDB. MIN 7 Tangerang uses WhatsApp Groups and the school website as the primary media for disseminating PPDB information; however, the effectiveness of these two media has not been determined. This study aims to compare the effectiveness of WhatsApp Groups and the website as media for PPDB information using the Technology Acceptance Model (TAM) approach. The study employed a quantitative method supported by qualitative data. Data were collected from 136 parents of admitted students who passed the PPDB selection for the 2024/2025 academic year, all of whom had accessed and used both media. The research instrument consisted of a Likert-scale questionnaire based on TAM constructs along with additional variables. Cronbach’s Alpha was used to test the reliability of the instrument, while validity testing was conducted using Exploratory Factor Analysis (EFA). Furthermore, a paired sample t-test was applied to compare two related conditions, and regression analysis was employed to examine the effect of Perceived Ease of Use (PEOU) and Perceived Usefulness (PU) on technology acceptance. The results indicate that WhatsApp Groups are superior in terms of ease of use, whereas the website demonstrates superiority in terms of usefulness, trust, and user satisfaction. The regression analysis confirms that both PEOU and PU significantly influence technology acceptance, with PU exerting a more effect. In conclusion, WhatsApp Groups and the website play complementary roles in delivering PPDB information.

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Journal Info

Abbrev

teknimedia

Publisher

Subject

Computer Science & IT Control & Systems Engineering Engineering

Description

JURNAL TEKNIMEDIA : Teknologi Informasi dan Multimedia terbitan berkala ilmiah nasional diterbitkan oleh STMIK Syaikh Zainuddin NW Anjani. Tujuan diterbitkannya Jurnal TEKNIMEDIA adalah untuk memfasilitasi publikasi ilmiah dari hasil penelitian-penelitian di Indonesia serta ikut mendorong ...