MEDIA BISNIS
Vol. 18 No. 1 (2026): Media Bisnis

Pengaruh Flash Sale Wardah terhadap Impulse Buying Gen Z Pengguna Shopee di Jakarta

Amanda Petra Zefanya (Trisakti School of Management)
Vita Briliana (Trisakti School of Management)



Article Info

Publish Date
03 Jun 2026

Abstract

The rapid expansion of e-commerce in Indonesia is predominantly driven by digitally native Generation Z, who actively engage with platforms such as Shopee. Wardah’s flash-sale strategy—characterized by limited-time offers, substantial discounts, and visually engaging content—effectively stimulates impulse buying; however, the underlying behavioral mechanism remains insufficiently explained. This study investigates the influence of five flash-sale characteristics—information (INF), entertainment (ENT), visuality (VSL), economic benefit (ECB), and price (P)—on attitudes toward flash sales (ATT) and their subsequent effect on impulse buying (IMB) among Gen Z consumers in Jakarta. Employing a quantitative approach with purposive sampling (n = 220), data were analyzed using SmartPLS and SPSS 29. The findings demonstrate that INF, ENT, VSL, and ECB significantly shape ATT, which serves as a key mediating construct driving IMB, while price directly triggers spontaneous purchasing behavior. Theoretically, this study strengthens the Stimulus–Organism–Response framework and the Theory of Planned Behavior by confirming ATT as a central psychological mechanism linking flash-sale stimuli to impulsive responses in Indonesian e-commerce. Managerially, the results emphasize the necessity for Shopee and Wardah to integrate accurate information, interactive entertainment, appealing visuals, clear economic benefits, and strong price and urgency cues to enhance conversions while sustaining Gen Z loyalty over time.

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Journal Info

Abbrev

mb

Publisher

Subject

Economics, Econometrics & Finance Environmental Science Law, Crime, Criminology & Criminal Justice Social Sciences

Description

Media Bisnis is biannual publication issued in the month of March and September. Media Bisnis is a scientific journal which prioritizes the publication of articles (research and non-research based) regarding to business issues that deal with social issues such as management (financial, human ...