<![CDATA[This study aims to analyse the phenomena of polarisation and truth claims in comments on religious content on TikTok, and to formulate a conflict resolution model based on Qur’anic values. Employing a descriptive-analytical qualitative approach that integrates thematic analysis and thematic social interpretation, user comments were analysed through the stages of open coding, axial coding, and selective coding. The results indicate that religious polarisation in the digital space can be classified into five main themes: tabayyun (verification of information), constructive dialogue, ishlāḥ (reconciliation), justice, and unity. The conflicts that arise are generally triggered by misinformation, confrontational communication, group bias, and identity polarisation. This study produced a Qur’anic-based conceptual model of conflict resolution that identifies the construction of religious meaning and the regulation of responses as formative factors, and dialogical awareness, social reconciliation, and community integration as its primary manifestations. These findings confirm that religious conflict on social media is not merely communicative in nature, but also epistemic and ethical, thus requiring a normative approach grounded in Qur’anic values for its management.]]>
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