Jurnal Publikasi Sistem Informasi dan Manajemen Bisnis
Vol. 5 No. 2 (2026): Mei : Jurnal Publikasi Sistem Informasi dan Manajemen Bisnis

Penerapan Strategi Social Commerce dan Pengaruhnya terhadap Perilaku Pembelian Online pada Umkm di Kota Yogyakarta: Studi Kasus pada Platform Sibakul

Bambang Irjanto (Unknown)
Jemadi Jemadi (Unknown)
Bambang Sugeng D (Unknown)



Article Info

Publish Date
22 May 2026

Abstract

Digitalization has transformed the pattern of interaction between businesses and consumers, one of which is reflected in the emergence of social commerce that integrates social media with online trading activities and enables two-way interaction. For micro, small, and medium enterprises (MSMEs), particularly those participating in the Sibakul Jogja platform, social commerce in practice not only functions as a promotional medium but also as a strategic tool for building trust, emotional bonding, and customer loyalty. However, the utilization of social features such as live shopping, customer reviews, and user engagement among MSMEs remains relatively suboptimal. This study focuses on analyzing the implementation of social commerce strategies in MSMEs within Sibakul, identifying the challenges encountered, and examining their influence on consumers’ online purchasing behavior. The findings indicate that Sibakul has significant potential as a region-based digital ecosystem in supporting the development of social commerce for MSMEs. Nevertheless, its effectiveness is still limited due to constraints in social features, the low digital capacity of MSME actors, and the absence of a community-based approach. These findings contribute to the development of a conceptual model and provide strategic recommendations for strengthening MSME digital marketing based on social interaction.

Copyrights © 2026






Journal Info

Abbrev

jupsim

Publisher

Subject

Computer Science & IT Decision Sciences, Operations Research & Management

Description

Jurnal JUPSIM = E-ISSN : 2808-9383 P-iSSN :2808-8980 di https://journalcenter.org/index.php/jupsim adalah peer-reviewed journal yang mempublikasikan artikel-artikel ilmiah dari berbagai disiplin ilmu manajemen informatika. Artikel-artikel yang dipublikasikan di Jurnal JUPSIM meliputi hasil-hasil ...