Journal of Management and Business Innovation (JOMBINOV)
Journal of Management and Business Innovation (JOMBINOV): Volume 02, No 02, June 2026

From Sensing to Responding: The Role of Digital Capability and Proactive Market Orientation in Enhancing SME Marketing Performance

Novi Handayani (Bina Bangsa University)
Neneng Yuyu Yunida Husniawati (Bina Bangsa University)
Muhammad Angga Anggriawan (Bina Bangsa University)



Article Info

Publish Date
06 Jun 2026

Abstract

This study aims to examine how market sensing capability and proactive market orientation influence SME marketing performance through customer responsiveness, and how digital capability moderates this relationship. Grounded in dynamic capability and market orientation theories, this research develops an integrative sensing-to-responding framework. A quantitative approach was employed using SEM-PLS on 337 SMEs in Tangerang, Indonesia. Data were collected through structured questionnaires and analyzed to test direct, mediating, and moderating effects. Theoretically, this study extends the integration of dynamic capability and market orientation literature by positioning customer responsiveness as a key mediating mechanism and digital capability as a boundary condition that strengthens performance outcomes. This offers a novel explanatory pathway for understanding SME marketing performance in dynamic environments. Practically, the findings highlight that SMEs should strengthen market sensing and proactive orientation capabilities while leveraging digital tools to enhance responsiveness and market performance. Policymakers are encouraged to support digital transformation initiatives that improve SME competitiveness. However, the cross-sectional design and geographic limitation reduce generalizability. Future research should adopt longitudinal approaches and explore additional contextual variables.

Copyrights © 2026






Journal Info

Abbrev

jombinov

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

Description

The Journal of Management and Business Innovation (JOMBINOV) is a scientific journal published by CV. Vocezmi Learnov. JOMBINOV focuses on the development of knowledge and professional practices in the field of management and business. This journal serves as a publication platform for academics, ...