Rahmah
Vol. 2 No. 1 (2026): Rahmah : Jurnal Pengabdian Masyarakat

Penguatan Ekosistem UMKM Melalui Program Pendampingan Terpadu Untuk Mendorong Pertumbuhan Usaha di Kota Serang

Muhammad Nawawi (Universitas Sultan Ageng Tirtayasa)
Nabila Meidina (Universitas Sultan Ageng Tirtayasa)
Teuku Chairumansyah (Universitas Sultan Ageng Tirtayasa)
Khairuddin Khairuddin (Universitas Sultan Ageng Tirtayasa)
Aliyah Sofiyanah (Universitas Sultan Ageng Tirtayasa)
Dian Fadiya Ulfah (Universitas Sultan Ageng Tirtayasa)
Azhra Afifah (Universitas Sultan Ageng Tirtayasa)



Article Info

Publish Date
03 Jun 2026

Abstract

Micro, Small, and Medium Enterprises (MSMEs) play a pivotal role in strengthening local economies; however, many still face persistent challenges related to managerial capacity, financial literacy, digital adoption, and business networking. This community engagement program aimed to strengthen the MSME ecosystem in Serang City through an integrated mentoring approach designed to foster sustainable business growth. The program employed a participatory and qualitative approach, encompassing needs assessment, collaborative program design, hands-on training, individualized mentoring, and continuous evaluation. The intervention focused on enhancing managerial competencies, improving financial record-keeping, optimizing digital marketing strategies, and fostering collaborative networks among MSME actors. The results demonstrated significant improvements in participants’ business planning capabilities, financial management practices, digital marketing utilization, and entrepreneurial confidence. Moreover, the mentoring process facilitated the emergence of inter-business collaboration and strengthened the local support ecosystem involving universities, communities, and institutional stakeholders. These findings suggest that integrated and context-based mentoring can effectively address multidimensional MSME challenges while promoting adaptive capacity and long-term resilience. 

Copyrights © 2026






Journal Info

Abbrev

rje

Publisher

Subject

Humanities Economics, Econometrics & Finance Environmental Science Social Sciences Other

Description

Rahmah : Jurnal Pengabdian Masyarakat adalah jurnal pengabdian kepada masyarakat yang berfokus pada hasil penelitian berbasis pengabdian kepada masyarakat, peningkatan kapasitas masyarakat, pemberdayaan masyarakat, dan inovasi pemberdayaan masyarakat. Jurnal ini memuat kajian pengabdian kepada ...