Socius: Social Sciences Research Journal
Vol 3, No 11 (2026): June 2026

Digital Marketing Strategies of Local Businesses in Competing Against Imported Smartphone Accessories in the Indonesian Market

Muhammad Dzaki Nur Hisyam (Program Studi Manajemen, Universitas Pembangunan Jaya, Indonesia)
Marchyel Mahardika Wibowo (Program Studi Manajemen, Universitas Pembangunan Jaya, Indonesia)
Pashya Ammar Pondaaga (Program Studi Manajemen, Universitas Pembangunan Jaya, Indonesia)



Article Info

Publish Date
06 Jun 2026

Abstract

This study aims to analyze the digital marketing strategies adopted by local entrepreneurs in competing against imported smartphone accessories in the Indonesian market. The development of globalization and the rapid growth of e-commerce have facilitated the entry of imported products into the domestic market through cross-border trading systems, thereby intensifying competition especially in terms of price and product variety. These conditions require local businesses to develop adaptive and effective marketing strategies to maintain competitiveness. This study uses a qualitative descriptive approach, with data obtained through observation and literature review. The findings indicate that digital marketing strategies such as social media utilization, creation of engaging and informative content, and active consumer interaction play an important role in building trust and increasing purchase intention. Empirically, content marketing is proven to have the strongest influence on consumer purchase intention (?=0.359), followed by brand image (?=0.351) and social media engagement (?=0.209), with the model explaining 68.1% of purchase intention variance (R²=0.681). Furthermore, e-commerce adoption by local UMKM has resulted in average sales volume increases of 75%, active customer growth of 77%, and monthly revenue increases of 87%. Service differentiation including fast response, good communication, and flexibility in transaction systems also serves as a supporting factor in creating competitive advantage that imported products cannot easily replicate. Thus, digital marketing functions not merely as a promotional tool, but as a primary strategy in facing global competition.

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Journal Info

Abbrev

Socius

Publisher

Subject

Religion Arts Humanities Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media

Description

Socius: Jurnal Penelitian Ilmu-ilmu Sosial is a multi and interdisciplinary peer-reviewed academic research journal serving the broad social sciences community. The journal welcomes excellent contributions that advance our understanding on a broad range of topics including anthropology, sociology, ...