Jurnal Publikasi Ilmu Komputer dan Multimedia
Vol. 5 No. 2 (2026): Mei: Jurnal Publikasi Ilmu Komputer dan Multimedia

Evaluasi Usability Aplikasi Dompet Digital Memakai Metode System Usability Scale pada Mahasiswa Penghuni Indekos

Fitri, Tasya Aulia (Unknown)
Agnia Sri Ayu (Unknown)
Kamila Rosa Br. Bukit (Unknown)
Sazwani Ardhia Sahira (Unknown)
M. Khalil Gibran (Unknown)



Article Info

Publish Date
31 May 2026

Abstract

Digital financial service developments have also increased the use of digital wallet applications among university students, especially boarding house residents who have relatively high daily transaction needs. This study was conducted to examine the ease of use level of digital wallet applications by applying the System Usability Scale (SUS) approach. The research data were obtained through questionnaire distribution to 20 respondents who actively use digital wallet applications. Furthermore, the collected data were processed to determine the system usability level based on the SUS score obtained. The results showed an average SUS score of 74, which falls into the acceptable category with grade B and adjective rating Good. Although the application has been able to provide a fairly positive user experience, several aspects still require improvement, particularly in navigation arrangement and interface consistency.

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Journal Info

Abbrev

jupikom

Publisher

Subject

Computer Science & IT

Description

Jurnal Publikasi Ilmu Komputer dan Multimedia adalah jurnal yang dikhususkan untuk penelitian penelitian yang termasuk dalam bidang keilmuan komputer dan Multimedia yang diterbitkan oleh Pusat Riset dan Inovasi Nasional dan terbit 3 kali dalam setahun pada bulan Januari Mei dan September. Jurnal ...