Jurnal Teknik Industri Terintegrasi (JUTIN)
Vol. 9 No. 2 (2026): April

Analisis Pengendalian Kualitas Menggunakan Metode Statistical Quality Control (SQC), RCA dan PDCA (Studi Kasus: PT. ABC)

Diona Vita Ayu Ningrum (Universitas 17 Agustus 1945 Surabaya)
Herlina Herlina (Universitas 17 Agustus 1945 Surabaya)



Article Info

Publish Date
10 Apr 2026

Abstract

In a competitive industrial environment, manufacturing companies are required to produce high-quality products to maintain their market presence and competitiveness. PT. ABC, a manufacturer of CPP and VMCPP films, faced issues with a high product defect rate of 11% in January 2026, which exceeded the company's tolerance standard (<10%). This study aims to analyze quality control using an integrated method of Statistical Quality Control (SQC), Root Cause Analysis (RCA), and Plan-Do-Check-Act (PDCA) to identify root causes and formulate improvement solutions. The results of the study on a total production of 38,582,482 kg revealed 4,604,779 kg of defective products. Slack Band defects were the most dominant type, accounting for 1,144,042 kg (25%). The scatter diagram indicates a positive correlation between production volume and defects, while the p-control chart shows that the process remains statistically controlled despite one out-of-control point. Fishbone diagram and 5 Whys analyses indicate that the primary root causes stem from tension winding instability, machine conditions, operators, SOPs, materials, measuring tools, and the environment.

Copyrights © 2026






Journal Info

Abbrev

jutin

Publisher

Subject

Decision Sciences, Operations Research & Management Energy Engineering Industrial & Manufacturing Engineering Mechanical Engineering

Description

Jurnal Teknik Industri Terintegrasi merupakan jurnal yang dikelola oleh Program Studi Teknik Industri Fakultas Sains dan Teknologi Universitas Pahlawan Tuanku Tambusai yang menjebatani para peneliti untuk mempublikasikan hasil penelitian di bidang ilmu teknik dan teknik industri mencakup proses ...