Jurnal Kepariwisataan: Destinasi, Hospitalitas dan Perjalanan
Vol. 10 No. 1 (2026)

The Transformation of the Tour Guide's Role into a Cultural Interpreter in Bali

Ida Bagus Putu Puja (Tour and Travel Business, Politeknik Pariwisata Bali)
Ni Putu Evi Wijayanti (Tour and Travel Business, Politeknik Pariwisata Bali)
Putu Ayu Aryasih (Tour and Travel Business, Politeknik Pariwisata Bali)
Putu Gde Arie Yudhistira (Tour and Travel Business, Politeknik Pariwisata Bali)
I Gede Ngurah Primanda S Rahadiarta (Tour and Travel Business, Politeknik Pariwisata Bali)



Article Info

Publish Date
09 Jun 2026

Abstract

This study examines the transformation of the tour guide’s role into that of a cultural interpreter in Bali, investigating how cultural interpretation quality influences tourists’ understanding of local cultural values and the formation of meaningful tourism experiences. The primary novelty lies in simultaneously integrating Heritage Interpretation Theory and Intercultural Communication Theory within a single empirical framework and in explicitly connecting micro-level interpretive practices with macro-level policy and competency standards (SKKNI) a linkage absent from prior research. An explanatory sequential mixed-methods design was employed, comprising a quantitative survey of 247 tourists (domestic and international) across four major Balinese cultural destinations, followed by qualitative in-depth interviews with 12 certified tour guides and 8 tourism policymakers. The findings revealed that cultural interpretation quality and tourists’ cultural value understanding were significant positive predictors of meaningful tourism experiences, together explaining 47% of outcome variance. Qualitative findings revealed a structural gap between evolving interpretive field practices and SKKNI standards that remain technically oriented. This study advances cultural tourism theory by positioning the tour guide as a pedagogical actor whose interpretive role requires systemic institutionalisation through policy reform and competency reorientation toward reflective, value-based guiding.

Copyrights © 2026






Journal Info

Abbrev

jk

Publisher

Subject

Decision Sciences, Operations Research & Management Environmental Science Languange, Linguistic, Communication & Media Social Sciences

Description

Jurnal Kepariwisataan: Destinasi, Hospitalitas dan Perjalanan (ISSN 2477-3808; e-ISSN 2721-4753) is a peer-reviewed journal which is published by Politeknik Pariwisata NHI Bandung (PPNHIB) Jurnal Kepariwisataan aims at initiating and stimulating advances in hospitality and tourism research. ...