JEE (Journal of English Education)
Vol. 12 No. 1 (2026): JEE (Journal of English Education)

TEACHING METHODS AND INSTRUCTIONAL MATERIALS AS PREDICTORS OF STUDENT SATISFACTION IN ENGLISH FOR HOTEL AND TOURISM COURSE

Widya Syafitri (Universitas Islam Negeri Sjech M. Djamil Djambek Bukittinggi)
Elsi Amiza (Universitas Islam Negeri Sjech M. Djamil Djambek Bukittinggi)
Khairiyati Wazaki (Universitas Islam Negeri Sjech M. Djamil Djambek Bukittinggi)



Article Info

Publish Date
01 Jun 2026

Abstract

Student satisfaction is increasingly recognised as a key measure of instructional quality in English for Specific Purposes (ESP), yet empirical studies examining its predictors in tourism education remain scarce. This study investigates how teaching methods and teaching materials relate to student satisfaction in an English for Hotel and Tourism course at a Indonesian Islamic university. Using a quantitative correlational design, data were gathered from 23 students within a small sample context through a Likert-scale questionnaire. Non-normal data distribution (Kolmogorov–Smirnov and Shapiro–Wilk, p < 0.05) warranted the use of Spearman Rank Correlation and Multiple Correlation Analysis. Results show strong correlations between teaching methods and student satisfaction (r = 0.829, p < 0.05), between teaching materials and student satisfaction (r = 0.788, p < 0.05), and a combined effect of R = 0.838. These findings indicate that contextualized pedagogy and industry-relevant materials are decisive drivers of learner satisfaction, with implications for ESP curriculum design in vocational tourism education.

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Journal Info

Abbrev

JEE

Publisher

Subject

Humanities Education Languange, Linguistic, Communication & Media

Description

JEE (Journal of English Education) is a scientific journal that collects the results of the research and scientific work of lecturers, teachers, or students associated with learning and teaching English. It is a blind peer review international journal which publishes manuscripts within the fields of ...