Economics and Digital Business Review
Vol. 7 No. 2 (2026)

The Impact of Safety Education and Socialization Programs on Community Satisfaction at PT Jasa Raharja, Mamuju Branch

Sulvi Ardianti (Faculty of Economics and Business,, Universitas Muhammadiyah Mamuju)
Hari Yeni (Faculty of Economics and Business,, Universitas Muhammadiyah Mamuju)
Junaeda Junaeda (Faculty of Economics and Business,, Universitas Muhammadiyah Mamuju)
Muh Ferils (Faculty of Economics and Business,, Universitas Muhammadiyah Mamuju)
Abdul Wahab (Faculty of Economics and Business,, Universitas Muhammadiyah Mamuju)



Article Info

Publish Date
21 May 2026

Abstract

PT Jasa Raharja is a State-Owned Enterprise (SOE) whose primary duty is to provide basic protection to victims of road traffic and public transportation accidents. In addition to providing compensation, PT Jasa Raharja also plays an active role in accident prevention efforts through various safety education activities and socialization programs aimed at increasing public awareness of road safety and understanding of the services provided. PT Jasa Raharja Mamuju Branch consistently carries out safety education and socialization activities for the public, including through counseling, safety campaigns, and the provision of information regarding the rights and obligations of road users. These activities are expected to not only increase public knowledge but also impact the level of public satisfaction with the services provided by PT Jasa Raharja. Based on this, this study was conducted to analyze the effect of safety education and socialization programs on community satisfaction at PT Jasa Raharja Mamuju Branch. This research is expected to provide insight into the role and contribution of PT Jasa Raharja in improving community satisfaction and serve as evaluation material for developing future service and education programs.

Copyrights © 2026






Journal Info

Abbrev

ecotal

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

Economics and Digital Business Review, is published by STIE Amkop Makassar in 2020, with registered number ISSN : 2774-2563 (Online), is a peer-reviewed journal published Economics and Digital Business Review published two times a year (January & July) by STIE Amkop Makassar, It provides an academic ...