IJHABS
Vol 3 No 3 (2026): January

The Influence Of Teachers' Interpersonal Communication Competence On The Learning Satisfaction Of Generation Z Students

Ahmad Rais Habib (Makassar State University)



Article Info

Publish Date
03 Jun 2026

Abstract

This quantitative study examines the influence of teachers’ interpersonal communication competence on the learning satisfaction of Generation Z students in Indonesia in the digital era. Employing an explanatory research design, this study used Partial Least Squares Structural Equation Modeling (PLS-SEM) to analyze data collected from 50 students selected through purposive sampling. The findings indicate that teachers’ interpersonal communication competence has a positive, strong, and statistically significant effect on students’ learning satisfaction (β = 0.745, t = 6.440, p < 0.001). The model explains 55.5% of the variance in learning satisfaction, indicating a substantial explanatory power. In addition, the effect size value (f² = 1.247) demonstrates that interpersonal communication competence has a large practical contribution to students’ satisfaction with the learning process. The most prominent dimensions of teacher communication behavior are supportiveness and equality, reflected in teachers’ ability to act as approachable facilitators, provide timely and constructive feedback, and avoid rigid one-way communication patterns. These findings suggest that interpersonal communication remains essential in digital learning contexts, particularly for Generation Z students who expect responsive, inclusive, and interactive learning environments. Therefore, schools should strengthen teachers’ interpersonal and digital communication skills through continuous professional development programs to improve the quality, stability, and effectiveness of teaching and learning.

Copyrights © 2026






Journal Info

Abbrev

IJHABS

Publisher

Subject

Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Law, Crime, Criminology & Criminal Justice Library & Information Science

Description

International Journal of Humanity Advance, Business & Sciences (IJHABS) is published fourth a year in July, Oktober, january, and April. International Journal of Humanity Advance, Business & Sciences publish papers in the field of management science that give a contribution to the development of ...