SeLEC
Vol. 2 No. 1 (2026): Studies in Language, Education, and Culture (SeLEC)

Learner Satisfaction in BIPA Programs: A Multi-Class Survey Analysis

Benny Krisbiantoro (UIN Profesor K.H. Saifuddin Zuhri Purwokerto)



Article Info

Publish Date
27 May 2026

Abstract

Learner satisfaction plays a crucial role in evaluating the effectiveness of language programs, including Bahasa Indonesia for Foreign Speakers (BIPA). This study investigated learner satisfaction and identified factors influencing their experiences in a BIPA program conducted at the Indonesian Embassy (KBRI) in Washington, DC. A mixed-method approach was employed with 117 learners across multiple classes. Quantitative data were analyzed using descriptive statistics and correlation analysis, while qualitative responses from open-ended questions were examined through thematic analysis. Findings indicated high satisfaction regarding teaching quality and classroom interaction, whereas multimedia use and opportunities for authentic language practice required improvement. The study highlighted the importance of adaptive teaching, authentic materials, and learner-centered approaches in enhancing BIPA programs. These results offer practical implications for program development and contribute to the growing research on BIPA.

Copyrights © 2026






Journal Info

Abbrev

selec

Publisher

Subject

Arts Humanities Education Languange, Linguistic, Communication & Media Social Sciences

Description

Studies in Language, Education, and Culture (SeLEC) is peer-reviewed and open-access academic journal published by Media Publikasi Cendekia Indonesia, Indonesia. The journal aims to provide a forum for the exchange of ideas and research findings among scholars, educators, and practitioners working ...