Jurnal Riset Multidisiplin Edukasi
Vol. 3 No. 6 (2026): Jurnal Riset Multidisiplin Edukasi (Juni 2026)

HUBUNGAN BEBAN KERJA DENGAN KOMUNIKASI TERAPEUTIK PADA DOKTER DI RUMAH SAKIT UMUM DAERAH (RSUD) PASAMAN BARAT

Aulia Nabila (Department of Psychology, Putra Indonesia, Padang)
Harry Theozard Fikri (Department of Psychology, Putra Indonesia, Padang)
Andhika Anggawira (Department of Psychology, Putra Indonesia, Padang)



Article Info

Publish Date
04 Jun 2026

Abstract

Health is a crucial aspect for every individual, where doctors are the main resource at the hospital to ensure the quality of medical services. Ideally, doctors should master medical competence and therapeutic communication. However, high workloads are often an obstacle in the implementation of such communication. This study aims to determine the relationship between workload and therapeutic communication in doctors at West Pasaman Hospital. This study uses a quantitative method with a total sampling technique of 39 doctors. Data was collected using the workload scale and the therapeutic communication scale. Data analysis used the Shapiro-Wilk normality test which showed normal distributed data (p>0.05) and the linearity test showed a linear relationship (p<0.05). The results of the Pearson Product Moment correlation test showed a correlation coefficient (r) of -0.581 with a significance value of p=0.000$ (p<0.01). These findings indicate a significant negative correlation with the strength of the medium-level relationship, so the research hypothesis is accepted. Workload made an effective contribution of 33.8% to therapeutic communication, while the remaining 66.2% was influenced by other factors not studied in this study.

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Journal Info

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jurmie

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Description

Jurnal Riset Multidisiplin Edukasi adalah jurnal peer-review yang bertujuan untuk memfasilitasi pertukaran pengetahuan dan ide-ide inovatif di antara para peneliti, akademisi, dan praktisi dari berbagai disiplin ilmu. Kami menerima kontribusi ilmiah dalam bentuk artikel penelitian, tinjauan pustaka, ...