Journal of Economics and Management
Vol. 4 No. 1 (2026): Journal of Economics and Management, March 2026

AI-Generated Content and Perceived Personalization on Purchase Intention of Generation Z: The Mediating Role of Brand Credibility

Hadiansyah Ma'sum (Fakultas Pendidikan Ekonomi dan Bisnis, Universitas Pendidikan Indonesia, Bandung, Indonesia)
Ratih Hurriyati (Fakultas Pendidikan Ekonomi dan Bisnis, Universitas Pendidikan Indonesia, Bandung, Indonesia)
Heny Hendrayati (Fakultas Pendidikan Ekonomi dan Bisnis, Universitas Pendidikan Indonesia, Bandung, Indonesia)
Mokh Adib Sultan (Fakultas Pendidikan Ekonomi dan Bisnis, Universitas Pendidikan Indonesia, Bandung, Indonesia)
Amirul Afif Muhamat (Faculty of Business and Management, Universiti Teknologi MARA, Selangor, Malaysia)



Article Info

Publish Date
30 Mar 2026

Abstract

This study examines the effects of AI-Generated Content and Perceived Personalization on Purchase Intention, with Brand Credibility as a mediating variable, in the context of digital marketing. A quantitative approach was employed using primary data collected from 168 respondents across several provinces in Indonesia. The data were analyzed using Structural Equation Modeling (SEM) with AMOS to test the proposed hypotheses and relationships among variables. The results indicate that AI-Generated Content and Perceived Personalization significantly influence Brand Credibility, and that Brand Credibility also significantly influences Purchase Intention. Furthermore, AI-Generated content directly affects Purchase Intention. However, Perceived Personalization does not have a direct effect on Purchase Intention; instead, it influences Purchase Intention indirectly through Brand Credibility, indicating a full mediation effect. These findings highlight the important role of Brand Credibility in bridging digital marketing strategies and consumer behavior. Therefore, companies should optimize AI-driven content while strengthening brand credibility to enhance consumers' purchase intent, whereas personalization strategies should focus on building consumer trust.

Copyrights © 2026






Journal Info

Abbrev

ecoma

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

Journal of Economics and Management (ECOMA) is a peer-reviewed, open access, and online journal about research, reports, book reviews, and commentaries on all aspects of Economics and Management which is published by Lembaga Publikasi Ilmiah Nusantara or PUBLINE Institute. ECOMA provides open access ...