Jurnal Ekonomi dan Manajemen Indonesia
Vol 26 No 1 (2026)

THE EFFECT OF PROMOTIONS, BRAND IMAGE, AND SERVICE FEATURES ON THE DECISION TO USE THE LINKAJA SHARIA E-WALLET IN THE CITY OF MALANG

Ririn Diyah Puspita (Universitas Islam Negeri Maulana Malik Ibrahim Malang)
Rini Safitri (Unknown)



Article Info

Publish Date
01 Jun 2026

Abstract

This study aims to analyze the effect of promotion, brand image, and service features on the decision to use the LinkAja Sharia e-wallet in Malang City. The rapid development of financial technology and intense competition among e-wallet providers highlight the importance of understanding the factors influencing usage decisions, particularly for sharia-based services with relatively lower adoption rates. This research employs a quantitative approach using questionnaire data collected from 100 respondents. The sampling technique used is non-probability sampling with the purposive sampling method. Data analysis was conducted using IMB SPSS 23 software, including validity, reliability, classical assumption tests, and multiple linear regression analysis. The results indicate that promotion, brand image, and service features each have a positive and significant effect on usage decisions. Simultaneously, all variables significantly influence the decision to use the LinkAja Sharia e-wallet.

Copyrights © 2026






Journal Info

Abbrev

jemi

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

The Indonesian Journal of Economics and Management (JEMI) is an intermediary institution between researchers through scientific papers in the form of journals that are published regularly in June and December each year. Jemi is a peer-reviewed journal that publishes scientific articles in the fields ...