Sebelas Maret Business Review
Vol 9, No 1 (2024): June 2024

Behaviour change: The impact of consumer trust on product purchase decision making

Pasaribu, Johni Paul Karolus (Unknown)
Nadapdap, Jones Parlindungan (Unknown)
Trisilo, Rismanto Gatot (Unknown)
Rahman, Andi Halim (Unknown)
Ismayanti, Pupung (Unknown)



Article Info

Publish Date
18 Feb 2024

Abstract

Business is an interesting thing among young people today, where business programs continue to be promoted and become the main thing so that economic stability continues like a rolling wheel. The purpose of this study was to determine the impact of consumer behaviour on product trust through social media on purchasing decisions with respondents being social media users. Social media, an expansive digital landscape fostering communication and interaction, emerges not merely as a conduit for social engagement but significantly as a hub for the strategic promotion and marketing of products, amplifying consumer interest and engagement. The method used in this research is a quantitative method with a direct survey and a questionnaire, the research sample is 120 community respondents who actively buy products through social media. The profound revelations gleaned from this study unveiled a pivotal correlation: the palpable influence wielded by-product trust cultivated through social media channels on the decisions to purchase. Notably, the findings underscore the compelling and direct positive impact wielded by-product trust engendered via social media interactions on shaping and actualizing consumer purchasing behaviors.

Copyrights © 2024






Journal Info

Abbrev

SMBR

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

SMBR publishes both empirical and non-empirical (contextual, descriptive, case-study) articles emphasizing on the recent business issues nationally or internationally. To cope with the current advancement of publishing world especially in academic journal article, SMBR follows the modern-style of ...