Global Journal of Health Administration
Vol 1 No 1 (2025): Juni

THE EFFECT OF HOSPITAL ACCREDITATION ON IMPROVING SERVICE QUALITY AND PATIENT SAFETY: A LITERATURE REVIEW

Sukarno (FK Universitas Muhammadiyah Surabaya)



Article Info

Publish Date
30 Jun 2025

Abstract

Objective: To identify the effect of hospital accredition on improving service quality and patient safety. Methods: This journal uses a literature review methodology, using articles from PubMed and Google Scholar databases related to hospital accreditation. The journal criteria used were journals published in the last 15 years, namely 2009-2024. Results: In general, several journals explain that accreditation has a positive effect on service quality and patient safety. The quality of health services is very important for the overall quality of health. The quality of health services is reflected in its form, appearance, performance, function, and aesthetics. However, it is still necessary to conduct regular evaluations and the role of all hospital staff so that the quality of health is still achieved. Conclusion: Hospital accreditation has a significant impact on service quality and patient safety so that health quality will be maintained. Periodic assessments are carried out because the quality of service is not only influenced by accreditation but also by several other variables, which require a plan to maintain or improve the level of health care performance.

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Journal Info

Abbrev

GJHA

Publisher

Subject

Description

Global Journal of Health Administration is a scientific platform that publishes original articles, literature reviews, and short communications covering issues related to management, organization, leadership, hospital administration, health law and ethics, as well as medical records and information ...