Jurnal Penelitian Sosial Ilmu Komunikasi
Vol. 9 No. 2 (2025): Volume 9 No 2 Tahun 2025

Pemasaran Sosial Berbasis Komunitas pada Satgas Naturalisasi Ciliwung Kota Bogor

Diana Amaliasari (Universitas Pakuan)
Karina Pramita Ningrum (Universitas Pakuan)
Feliks Markus Agustin (Universitas Pakuan)
Amanda Rahmadiani (Universitas Pakuan)



Article Info

Publish Date
04 Apr 2026

Abstract

Environmental pollution issues in the Ciliwung River Basin based on latest data from press release of the Ministry of Environment on August 2025 shows that 87.09% of the pollution in the Ciliwung River is dominated by domestic waste, while waste remains an important component of pollution. The Ciliwung River plays an important role for the communities along its banks. Therefore, the Komunitas Peduli Ciliwung (KPC) and the Bogor City Government formed the Ciliwung Naturalization Task Force, which conducts outreach and provides assistance to change the habit of dumping waste into the river. In response to this problem, the Ciliwung Naturalization Task Force was formed to keep the Ciliwung River clean. This community has undertaken several efforts to tackle waste and rehabilitate the ecosystem, including socialization. This study aims to explore how social marketing approaches influence behavioral change among residents, linking it to the Elaboration Likelihood Model. The method used qualitative case study based on in-depth interviews with task force leaders, analyzed thematically and mapped onto marketing components. The findings show that the task force's strategy combines relevant and emotional messages, utilizes media channels such as poster, e-flyers, educational videos, and strengthens the credibility of communicators. The results of this study show that the sustainability of behavior still requires repetition of messages and systematic structural support to ensure that waste sorting practices are consistent. In practical terms this study indicated the need for community-based social marketing designs.

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Journal Info

Abbrev

jpsik

Publisher

Subject

Description

Jurnal Penelitian Sosial Ilmu Komunikasi (JPSIK) has been registered in Perusnas and has obtained an electronic International Standard Serial Number (e-ISSN): 2656-8306. Jurnal Penelitian Sosial Ilmu Komunikasi is managed by the Communication Studies Program, Faculty of Social and Cultural Sciences ...