Jurnal Esensi Infokom : Jurnal Esensi Sistem Komputer dan Informasi
Vol 10 No 1 (2026)

Pemasaran Digital Berbasis Data di Abad ke-21: Tinjauan Strategi, Teknologi, dan Dampaknya terhadap Konsumen

Yuliansyah Al Rasyid (Institut Pariwisata Trisakti)
Ariawan Aryapranata (Program Studi Bisnis Digital, Institut Pariwisata Trisakti)
Yogi Priya Agsena (Program Studi Bisnis Digital, Institut Pariwisata Trisakti)
Rizky Okta Darmawan (Program Studi Bisnis Digital, Institut Pariwisata Trisakti)



Article Info

Publish Date
29 May 2026

Abstract

Digital marketing has transformed how organizations engage consumers, measure marketing performance, and allocate resources efficiently. This study synthesizes contemporary scholarship on digital marketing, covering social media, search engines, content marketing, influencer activities, e-commerce, and analytics-driven strategies. The research aims to examine definitions and evolution, channels and tactics, data-driven decision making, digital consumer behavior, sectoral applications, and sustainability considerations. A systematic literature review of recent peer-reviewed publications was conducted. Findings indicate that digital marketing constitutes an interactive, personalized, and measurable multi-channel ecosystem. Social media and influencer strategies significantly enhance engagement and purchase intention, while SEO/SEM and analytics improve visibility and return on investment. CRM integration strengthens customer loyalty and retention. However, effectiveness varies across industries, cultural contexts, and digital maturity. Data privacy, security, and sustainability concerns also emerge as critical challenges. The study concludes that successful digital marketing requires channel integration, audience-centric content, advanced analytics, and ethical data governance. The findings provide practical implications for practitioners and suggest directions for future research, including long-term ROI measurement, cross-cultural comparisons, and sustainability metrics.

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Journal Info

Abbrev

infokom

Publisher

Subject

Description

Jurnal yang berfokus dibidang Informasi, Teknologi, dan hal keilmuan yang terkait, dengan scope Komputer sains & IT, Pengambilan keputusan, Riset operasi & Manajemen, Electrical Engineering, dan ...