Jurnal Ilmiah MEA (Manajemen, Ekonomi, dan Akuntansi)
Vol 10 No 2 (2026): ON GOING

PENGARUH REBRANDING DAN KUALITAS PRODUK TERHADAP MINAT BELI ULANG MELALUI KEPUASAN PELANGGAN SEBAGAI VARIABEL MEDIASI PADA VAKANSI COFFEE & SPACE

Afif Fadillah (Unknown)
Nurul Komariyatin (Unknown)



Article Info

Publish Date
23 May 2026

Abstract

This study aims to analyze the effect of rebranding and product quality on repurchase intention through customer satisfaction as a mediating variable at Vakansi Coffee & Space. The research method used was a quantitative explanatory approach with a questionnaire survey. The study population consisted of Vakansi Coffee & Space customers who had purchased products in the past six months. The sampling technique used was purposive sampling, with 120 respondents. The research instrument was a questionnaire with a Likert scale of 1–5, which was tested for validity and reliability. Data analysis was performed using Structural Equation Modeling-Partial Least Squares (SEM-PLS) to test the hypotheses and mediation role. The results showed that rebranding and product quality had a significant positive effect on customer satisfaction and repurchase intention. Furthermore, customer satisfaction was shown to mediate the relationship between rebranding and product quality on repurchase intention. The implications of this study contribute to the development of marketing strategies in the local cafe industry to increase customer loyalty.

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Journal Info

Abbrev

mea

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

Jurnal Manajemen, Ekonomi dan Akuntansi (MEA) Diterbitkan oleh Lembaga Penelitian & Pengabdian Masyarakat Sekolah Tinggi Ilmu Ekonomi (STIE) Muhammadiyah Bandung dimaksudkan sebagai media informasi dan forum pengkajian bidang ilmu Akuntansi, Manajemen, Bisnis dan Ekonomi. Jurnal ini berisikan ...