SITEKNIK: Sistem Informasi, Teknik dan Teknologi Terapan
Vol. 3 No. 3 (2026): July

Information System Requirements Analysis for MSME Digitalization Using the SDLC Waterfall Approach

Alvan Dhan (Institut Digital Ekonomi LPKIA, Indonesia)
Angelina Apriyani Pandiangan (Institut Digital Ekonomi LPKIA, Indonesia)
Nadita (Institut Digital Ekonomi LPKIA, Indonesia)
Ratih Echa Kurnia (Institut Digital Ekonomi LPKIA, Indonesia)
Rafi Akmal Rizqullah (Institut Digital Ekonomi LPKIA, Indonesia)



Article Info

Publish Date
02 Jul 2026

Abstract

Micro, Small, and Medium Enterprises (MSMEs), particularly mobile vendors in the food and service sectors, face operational challenges such as manual transaction recording, limited customer reach, and unstructured order management. This study aims to analyze and design an information system that supports MSME digitalization based on real user needs. The research adopts the Software Development Life Cycle (SDLC) using the Waterfall model, limited to the analysis and design stages. Data were collected through literature review and semi-structured interviews with mobile MSME vendors. The findings highlight key issues related to transaction management, product updates, and customer interaction in dynamic environments. Based on these findings, functional requirements were formulated, including features for product management, order processing, digital transactions, and sales reporting. The system design is modeled using Unified Modeling Language (UML), including use case, activity, and class diagrams. The proposed system design provides a structured and practical solution aligned with MSME operational needs, with the potential to improve efficiency, expand market reach, and support better business decision-making.

Copyrights © 2026






Journal Info

Abbrev

SITEKNIK

Publisher

Subject

Humanities Automotive Engineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management

Description

SITEKNIK: Sistem Informasi, Teknik dan Teknologi Terapan or in English the publication title Information Systems, Engineering and Applied Technology is an open access journal committed to publishing high quality research articles in the fields of Information Systems, Informatics, Digital ...