JURNAL ILMIAH EKONOMI, MANAJEMEN, BISNIS DAN AKUNTANSI
Vol. 3 No. 4 (2026): JULI

PERSEPSI MAHASISWA GENERASI Z TERHADAP VOUCHER DISKON TIKTOK DALAM KEPUTUSAN PEMBELIAN

Shafa Fawwas Firzatullah Rachmady (Universitas 17 Agustus 1945 Surabaya)
Jessica Inov Tri Agustina Sujarwo (Universitas 17 Agustus 1945 Surabaya)
Gloria Tesalonika (Universitas 17 Agustus 1945 Surabaya)
Tan Evan Tandiyono (Universitas 17 Agustus 1945 Surabaya)



Article Info

Publish Date
19 Jun 2026

Abstract

Changes in consumption patterns among Generation Z, who heavily use social media, have turned TikTok into a social commerce space where discount vouchers can trigger purchase decisions. This study aims to explore Generation Z university students’ perceptions of TikTok discount vouchers and how those perceptions influence purchase decisions. A qualitative approach was employed with data collected via an initial questionnaire, in-depth structured interviews, documentation, and recorded video responses from three purposively selected student informants. Data were analyzed inductively through transcription, thematic categorization, and literative interpretation to capture participants’ subjective meanings. Findings show that TikTok vouchers are viewed favorably by students because they offer lower prices, help reduce daily expenses (especially for food and beverages), and provide ease of access and convenience aligned with Generation Z’s digital lifestyle. The results indicate that economic value (price), utility (accessibility), and platform context (integration with content and affiliates) contribute to purchase decision-making among students. Implications suggest marketers and platform developers should optimize voucher strategies that emphasize cost savings and user convenience while enhancing the overall user experience to improve promotional effectiveness.

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Journal Info

Abbrev

jemba

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

JURNAL ILMIAH EKONOMI, MANAJEMEN, BISNIS DAN AKUNTANSI Berfokus pada penerbitan artikel berkualitas tinggi yang didedikasikan untuk semua aspek Ekonomi, Manajemen, Bisnis dan Akuntansi. Jurnal ini memberikan ruang bagi para peneliti untuk berdiskusi, mengejar dan meningkatkan pengetahuan di bidang ...