Jurnal Computech & Bisnis (e-Journal)
Vol. 20 No. 1 (2026): Jurnal Computech & Bisnis (e-Journal)

Analysis of Factor Affecting MSME Performance in Medan Petisah District, Medan City

Ryan Oka Wijaya (Universitas Prima Indonesia)
Winda Doloksaribu (Universitas Prima Indonesia)
Jerome Karsten Yapin (Universitas Prima Indonesia)
Albert (Universitas Prima Indonesia)



Article Info

Publish Date
30 Jun 2026

Abstract

This study examines the determinants of the performance of Micro, Small, and Medium Enterprises (MSMEs) in Medan Petisah District, Medan City. The independent variables analyzed include digital marketing (X1), price (X2), and service quality (X3), whereas MSME performance (Y) functions as the dependent variable. A quantitative research methodology was utilized with 100 respondents chosen by chance sampling. Data were gathered using surveys and processed with Structural Equation Modeling – Partial Least Squares (SEM-PLS). The findings demonstrate that digital marketing has a positive and significant impact on MSME performance (t-statistic = 4.215; p = 0.000), while pricing also has a positive and significant impact (t-statistic = 3.233; p = 0.001). In contrast, service quality does not exhibit a significant effect (t-statistic = 1.693; p = 0.090). All three variables concurrently exert a positive and significant influence on MSME performance, evidenced by an F-value of 22.9 and an Adjusted R-Square of 32.3%.

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Journal Info

Abbrev

jcb

Publisher

Subject

Computer Science & IT Control & Systems Engineering Economics, Econometrics & Finance Education Library & Information Science

Description

The scope of this journal covering the field Computer, Technology and Business. Topic related to these fields can be information systems, informatics, product based knowledge, computer science, knowledge management, business and management, business IT, IT Governance, communication and marketing, ...