Manajemen Pelayanan Kesehatan
Vol. 1 No. 2 (2024): April

Penyebab Ketidaklengkapan Resume Medis Rawat Inap di RSU DR. H. Koesnadi Bondowoso

Ida Ayu Kurnia Dewi (Politeknik Negeri Jember)
Sabran (Politeknik Negeri Jember)
Atma Deharja (Politeknik Negeri Jember)
Demiawan Rachmatta Putro Mudiono (Politeknik Negeri Jember)



Article Info

Publish Date
24 Jun 2024

Abstract

Total of 33% of 194 medical resume files experienced incomplete filling in the first quarter and second quarter of 2022. The purpose of this study was to analyze the factors causing incompleteness in inpatient medical resumes at Dr. H. Koesnadi Bondowoso Hospital. The research method applied was qualitative using data collection techniques through documentation, observation, and interviews. The research subjects consisted of the head of medical records, 3 doctors, 3 nurses, 3 admins, and 1 assembling medical recorder. The results of the study namely the lack of discipline of doctors in filling out medical resumes, the lack of knowledge of officers regarding filling completeness, there are doctors who have multiple job descriptions, there is no SOP for the completeness of filling out medical resumes, and there are still officers who do not follow the socialization of the SOP for the completeness of filling. The improvement efforts obtained are conducting socialization related to filling, cooperation between nurses and admins to remind doctors, doctors immediately fill out resumes after outpatient clinics, conducting training on filling completeness, limiting working hours and the number of patients handled by doctors, making SOPs for the completeness of medical resumes, and re-socializing SOPs.

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Journal Info

Abbrev

mpk

Publisher

Subject

Dentistry Health Professions Medicine & Pharmacology Nursing Public Health Veterinary

Description

MPK is a scientific journal with the following focus and scope: Strategic Management of Health Services, Technological Innovation in Health Services, Service Quality Management, Leadership and Human Resource Development, Performance Evaluation and Improvement, Health Economics, Public Health ...