GREENOMIKA
Vol. 8 No. 1 (2026): GREENOMIKA

Strategi pemasaran berkelanjutan untuk meningkatkan loyalitas konsumen di toko baju Al Baroqah

afifatus sholikhah (Universitas Nahdlatul Ulama Sidoarjo)
Vebri Fiarnanta (Unknown)



Article Info

Publish Date
30 Jun 2026

Abstract

The This study aims to analyze the sustainable marketing strategies used by the Al Baroqah Clothing Store in Gabus Village, Grobogan, Central Java, to increase customer loyalty amidst increasingly fierce retail competition. Using a qualitative approach, data was obtained through direct observation, interviews with the owner and loyal customers, and supporting documentation. The results indicate that the Al Baroqah Clothing Store fosters customer loyalty through environmentally friendly products, consistent service, the use of WhatsApp for promotions, and after-sales service. The average customer satisfaction score is 4.05 out of 5, with key strengths being product quality and promotional interactions, although pricing still needs improvement. The study also identified obstacles such as lack of capital, consumer misunderstanding of the importance of sustainability, and potential regulatory changes. However, the store can overcome these challenges through innovation, good community relations, and flexible marketing planning. These findings emphasize the importance of sustainable marketing strategies for increasing customer trust, satisfaction, and loyalty, while supporting ethical and sustainable business growth.

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Journal Info

Abbrev

gnk

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

Description

Greenomika contains a collection of a selected articles from the results of research and study of literature which is relevant to accounting, management, and entrepreneurship. Greenomika Journal is published 2 (two) times a year, in June and December.The Greenomika topic include Accounting in Public ...