<![CDATA[This study aims to analyze the influence of service efficiency and the digitization of administrative systems on the quality of academic services at SMK PGRI 1 Semarang. This study employs a quantitative approach using an associative method. The study population consists of all 142 tenth-grade students, with a sample of 105 respondents selected through random sampling. Data analysis used multiple linear regression with t-tests, F-tests, and the coefficient of determination (R²) test, processed using SPSS version 27. The results indicate that service efficiency has a positive and significant effect on the quality of academic services (t = 9.228; sig. = 0.000; b = 0.771); the digitization of the administrative system has a positive and significant effect on the quality of academic services (t = 4.490; sig. = 0.000; b = 0.430); and simultaneously, both variables have a significant effect on the quality of academic services (F = 91.879; sig. = 0.000) with a contribution of 64.3% (R² = 0.643). The research implications emphasize the importance of synergy between the standardization of service procedures and the continuous optimization of digital-based administrative systems.]]>
Copyrights © 2026
