Jurnal ULTIMA InfoSys
Vol 17 No 1 (2026): Ultima InfoSys : Jurnal Ilmu Sistem Informasi

A Cloud-Integrated Business Process Redesign Framework for Digital Transformation in Traditional SMEs

Yulyanty Chandra (Unknown)
Lorio Purnomo (Bina Nusantara University)



Article Info

Publish Date
30 Jun 2026

Abstract

Rapid development of digital technologies has forced small and medium sized businesses to rethink their business processes to remain competitive. Yet many traditional SMEs - particularly food and beverage - still operate in manual and fragmented ways and are thus limiting their operational effectiveness and scalability. In this study a cloud-embedded business process design framework for traditional Bakery enterprise is proposed using Suisse bakery Jakarta as case study. Core and supporting business activities were identified qualitatively through direct observation and semi structured interviews with operational stakeholders. Findings were translated into value chain analysis, use case modelling and cloud-based system architecture to align business processes with digital infrastructure. Results show that cloud computing in bakery management systems enables data interoperability, process flexibility and operational efficiency without compromising physical infrastructure dependency. This work contributes to the literature regarding digital transformation within traditional SMEs by systematically modelling business process redesign before cloud adoption providing theoretical as well as practical insights regarding SME digitalization strategies

Copyrights © 2026






Journal Info

Abbrev

SI

Publisher

Subject

Computer Science & IT

Description

Jurnal ULTIMA InfoSys merupakan Jurnal Program Studi Sistem Informasi Universitas Multimedia Nusantara yang menyajikan artikel-artikel penelitian ilmiah dalam bidang Sistem Informasi, serta isu-isu teoritis dan praktis yang terkini, mencakup sistem basis data, sistem informasi manajemen, analisis ...