Lorio Purnomo
Bina Nusantara University

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Business Process Management Implementation to Increase Revenue PT. XYZ Using Balanced Scorecard Measurement Tool Lorio Purnomo
Jurnal Manajemen Informatika (JAMIKA) Vol 12 No 1 (2022): Jurnal Manajemen Informatika (JAMIKA)
Publisher : Program Studi Manajemen Informatika, Fakultas Teknik dan Ilmu Komputer, Universitas Komputer Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34010/jamika.v12i1.6609

Abstract

PT. XYZ has three subsidiaries, which run Digital Business, and the other one of another company that handles the field of human resource development. In running its business PT. XYZ gets the biggest revenue from PT. A. In 2011 there was a change in regulations from the Government of Indonesia at the Ministry of Communications. This change made it difficult for PT XYZ to achieve Annual Income, the decline in Revenue experienced made PT. XYZ must find a solution with several approaches. The researcher provides input with the BPM (Business Process Management) method approach, for PT. XYZ and all subsidiaries under it. The purpose of this research is to help PT XYZ formulate the best performance based on KPI (Key Performance Indicator) for all HR (Human Resources) in pursuing Revenue Targets, as well as reducing the cost of Human Resources. The Balanced Scorecard measurement method was chosen to determine the constraints in each unit of three subsidiaries of PT XYZ because there are so many employees working in the same field. The results of this paper, with the Balanced Score Card Method, create performance development in the three subsidiaries of PT XYZ and can find out the similarities in the KPIs in the work process in the IT division of the three subsidiaries under it. Functional changes in everyone who works at PT. XYZ is expected to be able to provide support to three subsidiaries of PT. XYZ. So that the Revenue Target in the following year can be achieved.
Competitive Analysis in Satellite Ground Segment Industry Case Study of PT PC Anggha Dipa Pratama; Lorio Purnomo; Glory Aguzman
bit-Tech Vol. 6 No. 3 (2024): bit-Tech
Publisher : Komunitas Dosen Indonesia

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Abstract

The industry of providing devices and system integrators satellite ground segment is currently starting to erode with more efficient replacement telecommunications technologies such as fiber optic, wireless, and so on. In addition, satellite companies have begun to enter systems integrators business as one stop solution for customers. So, it is necessary for the provider of satellite ground segment devices and systems to re-analyze and to adjust their business strategy, to be more competitive, grow, avoid stagnation and losses. This paper used description methodology with case studies. PT PC in this case study is one of the ground segment satellite devices and system integrator company in Indonesia. This paper analyzes and provides points of advice to be done related to the results of the company's conclusions on situations and conditions using Michael Porter's 5 competitive forces and Business Model Canvas. As a result of the analysis, PT PC should strengthen the company with its uniqueness and upgrade the expertise, get more buyers and suppliers, and do diversification products and services to offset the substitutes. This paper has limitations which could be further interesting topics for the next paper.