This article investigates how politeness strategies are changing in the digital age due to the rise of online communication. While traditional politeness relies on face-to-face cues like tone of voice and gestures, digital communication lacks these physical elements. Using a corpus of 45,000 words from academic and social media interactions, this article analyzes how people adapt. The results show that digital politeness is a highly structured system. Interlocutors systematically use emojis as pragmatic softeners to reduce the bluntness of text messages. Additionally, the study identifies chronemic hedging intentionally delaying responses as a new way to show respect for another person’s time.
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