Help: Journal of Community Service
Vol. 3 No. 1 (2026): June 2026

Empowering Community Digital Literacy through Participatory Artificial Intelligence Training Using Participatory Action Research in South Jakarta

Sarifah Agustiani (Universitas Bina Sarana Informatika)
Riska Aryanti (Universitas Bina Sarana Informatika)
Tri Wahyuni (Universitas Bina Sarana Informatika)
Elah Nurlelah (Universitas Bina Sarana Informatika)
Pristya Haliza Ramadhanti (Universitas Bina Sarana Informatika)
Farah Diba Azkia (Universitas Bina Sarana Informatika)



Article Info

Publish Date
28 Jun 2026

Abstract

Digital literacy has become a fundamental competency for communities in responding to the rapid advancement of Artificial Intelligence (AI) technologies. However, many community members still have limited knowledge and practical skills in utilizing AI productively, ethically, and responsibly. This community service program aimed to empower community digital literacy through participatory Artificial Intelligence training using a Participatory Action Research (PAR) approach in RT 05, Cikoko Urban Village, South Jakarta. The program was implemented through four stages of PAR, including problem identification, collaborative planning, participatory action, and reflection. Training activities consisted of interactive lectures, live demonstrations, guided hands-on practice, group discussions, and mentoring on AI applications, digital ethics, information verification, and online security. Program evaluation was conducted using observations, reflective discussions, and post-training questionnaires involving sixteen participants. The findings revealed three major outcomes. First, the participatory learning approach successfully increased community engagement, with 75% female participants and 69% of participants aged 12–20 years actively involved throughout the learning process. Second, the training achieved high participant satisfaction, with information delivery, training materials, presenter performance, and event organization each receiving an 81% satisfaction score. Third, the program significantly improved community digital literacy and readiness for AI adoption. Participants reported that the program provided substantial benefits (88%), increased their knowledge (81%), improved practical AI utilization skills (81%), and enhanced their overall satisfaction (81%), while sustainable technology utilization, practical relevance, systematic implementation, and willingness to participate in future activities each achieved 75% positive responses. 

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Journal Info

Abbrev

hjcs

Publisher

Subject

Humanities Languange, Linguistic, Communication & Media Public Health Social Sciences Other

Description

The focus and scope of Help: Journal of Community Service (HJCS) encompass a broad range of academic disciplines, reflecting the journal’s commitment to interdisciplinary research and practice in community service. HJCS invites contributions from all fields of study. The journal seeks to publish ...