Journal of Education and Learning (EduLearn)
Vol 20, No 3: August 2026

Factors in sustaining online learning: insights from a Philippine higher education

Ramil B. Arante (Caraga State University Cabadbaran Campus)
Mildred B. Benitez (Caraga State University-Cabadbaran Campus)
Cheela Mae C. Castro (Caraga State University-Cabadbaran Campus)



Article Info

Publish Date
01 Aug 2026

Abstract

The COVID-19 pandemic accelerated the adoption of online learning worldwide, yet it also revealed enduring challenges in infrastructure, pedagogy, and institutional capacity, particularly in developing contexts. In the Philippines, these difficulties are amplified by socio-economic inequalities and inconsistent educational support. This study examined the implementation of online learning at Caraga State University-Cabadbaran Campus, by integrating teacher and student perspectives. A single-case study with an embedded quantitative design was employed, utilizing a validated questionnaire administered to 200 teachers and 500 students. Descriptive statistics were used to analyze responses across three dimensions: technological readiness, pedagogical adaptation, and institutional support. Results indicated that unreliable internet connectivity and limited device access were the most critical barriers, while pedagogical challenges included difficulties in adapting teaching strategies, sustaining engagement, and ensuring reliable assessments. Both teachers and students highlighted the importance of continuous digital literacy training, but perceived institutional support as inconsistent, characterized by unclear policies, limited resources, and inadequate technical assistance. Teachers expressed cautious optimism about hybrid models, while students were more hesitant and less certain of their effectiveness. The study concludes that sustainable online learning requires holistic interventions, including infrastructure investment, capacity-building programs, and equity-driven institutional policies to strengthen resilience and inclusivity in higher education.

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Journal Info

Abbrev

EduLearn

Publisher

Subject

Humanities Education Library & Information Science Social Sciences Other

Description

Journal of Education and Learning (EduLearn) ISSN: 2089-9823, e-ISSN 2302-9277 is a multi-disciplinary, peer-refereed open-access international journal which has been established for the dissemination of state-of-the-art knowledge in the field of education, teaching, development, instruction, ...