Journal MISSY (Management and Business Strategy)
Vol 7 No 1 (2026): MISSY

PENGARUH WORD OF MOUTH DAN PRODUCT KNOWLEDGE TERHADAP KEPUTUSAN PEMBELIAN SEPEDA LISTRIK U-WINFLY DI SUMENEP SERTA PERAN CITRA MEREK SEBAGAI VARIABEL MEDIASI

Siti Nor Jannah (Unknown)
Edy Purwanto (Unknown)



Article Info

Publish Date
22 Jun 2026

Abstract

Transportation technology continues to change, now a practical and energy-efficient form of transportation has emerged, namely electric bicycles. A person's decision to purchase an electric bicycle is not only based on personal needs and desires, but is also influenced by social and psychological factors such as word of mouth, in addition to a positive brand image and how much consumer knowledge about the product they want to buy can also influence consumer purchasing decisions. This study aims to determine the impact of word of mouth and product knowledge on purchasing decisions and brand image as a mediating variable. The research methodology uses quantitative techniques. The population in this study are customers who have purchased and used U-Winfly electric bicycles in Sumenep. The sample used was 105 individuals. Data were analyzed using Smart PLS. The research results show that word of mouth has a positive and significant impact on purchasing decisions, product knowledge does not have a significant influence on purchasing decisions, word of mouth and product knowledge have a positive and relevant influence on brand image. And brand image can mediate the influence of word of mouth and product knowledge on purchasing decisions for U-Winfly electric bicycles in Sumenep.

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Journal Info

Abbrev

MISSY

Publisher

Subject

Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

Description

JOURNAL MISSY (Management and Business Strategy) diterbitkan secara berkala oleh Program Studi Manajemen Fakultas Ekonomi dan Bisnis Universitas Wiraraja Madura sebagai media dalam mempublikasin hasil penelitian. Tim Redaksi menerima naskah tulisan ilmiah yang belum pernah diterbitkan dalam jurnal ...