Jurnal Ilmu Komputer dan Sistem Informasi
Vol. 5 No. 2 (2025): Mei 2026

Perancangan Antarmuka Q-Commerce Multi-Vertical Dengan Pendekatan Human-Centered Design Untuk Digitalisasi UMKM

Saliyah Macky (Universitas Singaperbangsa Karawang)



Article Info

Publish Date
31 May 2026

Abstract

The growth of E-commerce in Indonesia has driven the emergence of Quick Commerce (Q-commerce), a location-based business model offering instant delivery services. However, existing platforms remain limited to specific product categories and are unable to accommodate urgent multi-vertical needs. This study aims to design a multi-vertical Q-commerce application interface using the Human-Centered Design (HCD) approach, consisting of three phases: inspiration, ideation, and implementation. The inspiration phase was conducted through comparative studies, interviews, and user questionnaires. The ideation phase produced functional requirements and a visual prototype using Figma. The implementation phase evaluated the prototype using the System Usability Scale (SUS) questionnaire. The results produced a SUS score of 75,92, falling under the Good and Acceptable category, suggesting that the designed interface is well-received and usable by the target users

Copyrights © 2025






Journal Info

Abbrev

jirsi

Publisher

Subject

Computer Science & IT Library & Information Science

Description

Jurnal Ilmu Komputer dan Sistem Informasi (JIRSI) dikelola secara profesional oleh LKP UNITY Academy dalam membantu para akademisi, peneliti dan praktisi untuk menyebarkan hasil penelitiannya dalam panduan Kemendikbud Ristek Dikti. Jurnal Ilmu Komputer dan Sistem Informasi (JIRSI) Adalah sebuah ...