<![CDATA[This study focuses on evaluating and redesigning the Tri Hita Bali website using the System Usability Scale (SUS) method. The website serves as a platform providing information about natural-material lampshades but is suboptimal in terms of user interface (UI) and user experience (UX). Identified issues include navigation difficulties, the absence of an online ordering feature, and challenges users face in accessing information. The research aims to assess user ease, efficiency, satisfaction, and error rates, provide redesign recommendations based on SUS evaluation results, and compare usability results before and after improvements. The redesign recommendations are created using Figma software with a high-fidelity prototype. The study's findings are expected to enhance user experience and improve business processes at Tri Hita Bali, while also offering insights into UI/UX evaluation and development for websites.]]>
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