JURNAL LENTERA BISNIS
Vol. 15 No. 2 (2026): JURNAL LENTERA BISNIS, Mei 2026

PENGARUH KEPEMIMPINAN TRANSFORMASIONAL DAN PERSEPSI DUKUNGAN ORGANISASI TERHADAP RETENSI KARYAWAN DENGAN KEPUASAN KERJA SEBAGAI VARIABEL MEDIASI PADA GENERASI Z DAN MILENIAL

Muhammad Syukri Nasrul (Universitas Negeri Jakarta)
Osly Usman (Universitas Negeri Jakarta)



Article Info

Publish Date
17 Jun 2026

Abstract

The high turnover rate among young employees has become a strategic challenge for many organizations. This study examines the effects of transformational leadership and perceived organizational support on employee retention among Generation Z and Millennial employees, with job satisfaction as a mediating variable. The study employed a post-positivist quantitative-causal paradigm, with data collected from 150 respondents across public sector (ASN), private, and state-owned enterprise (BUMN) sectors in Jabodetabek using a five-point Likert scale instrument, and analyzed through PLS-SEM (SmartPLS 4). The findings reveal that: (1) transformational leadership has a significant positive effect on job satisfaction (β=0.551) and employee retention (β=0.396); (2) perceived organizational support positively affects job satisfaction (β=0.300) and employee retention (β=0.168); (3) job satisfaction positively affects employee retention (β=0.241); and (4) job satisfaction partially mediates the effects of transformational leadership (β=0.133; p=0.012) and perceived organizational support (β=0.072; p=0.041) on employee retention. These findings reinforce the integrative relevance of Social Exchange Theory, Self-Determination Theory, and Organizational Support Theory. Practically, organizations are recommended to strengthen transformational leadership competencies and design systematic organizational support programs as effective retention strategies for talented young employees.

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Journal Info

Abbrev

jrlab

Publisher

Subject

Economics, Econometrics & Finance Social Sciences

Description

Jurnal Lentera Bisnis (ISSN 2252-9993, e-ISSN 2598-618X) ini merupakan jurnal ilmiah berkala yang terbit berdasarkan kaidah jurnal ilmiah ditujukan untuk mempublikasikan karya ilmiah hasil penelitian, pengembangan dan studi pustaka di bidang ilmu administrasi bisnis meliputi peminatan ilmu bisnis. ...