JURNAL LENTERA BISNIS
Vol. 15 No. 2 (2026): JURNAL LENTERA BISNIS, Mei 2026

PENGARUH EMPLOYEE VOICE DAN PSYCHOLOGICAL SAFETY TERHADAP INNOVATIVE WORK BEHAVIOR MELALUI ANALYSIS PARALYSIS SEBAGAI VARIABEL MEDIASI PADA PEGAWAI KANTOR WILAYAH DJBC JAWA TIMUR I

Prasetyo, Dheni (Unknown)
Rahayu, Sri (Unknown)
Fitrianty, Rifda (Unknown)



Article Info

Publish Date
30 Jun 2026

Abstract

This study aims to analyze the effects of employee voice and psychological safety on innovative work behavior through analysis paralysis as a mediating variable among employees of customs and excise regional office I of east java. This study employed a quantitative approach using a survey method. The population and sample consisted of 194 employees selected through saturated sampling. Data were collected using a Likert-scale questionnaire and analyzed using Partial Least Squares Structural Equation Modeling with SmartPLS. Hypothesis testing was conducted through bootstrapping with 500 subsamples. The results show that employee voice and psychological safety have negative and significant effects on analysis paralysis. Analysis paralysis has a negative and significant effect on innovative work behavior. Employee voice and psychological safety have positive and significant effects on innovative work behavior. Analysis paralysis partially mediates the effects of employee voice and psychological safety on innovative work behavior. These findings indicate that employees’ innovative behavior can be strengthened by providing greater opportunities to express ideas, fostering psychological safety, and reducing excessive analysis in decision-making.

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Journal Info

Abbrev

jrlab

Publisher

Subject

Economics, Econometrics & Finance Social Sciences

Description

Jurnal Lentera Bisnis (ISSN 2252-9993, e-ISSN 2598-618X) ini merupakan jurnal ilmiah berkala yang terbit berdasarkan kaidah jurnal ilmiah ditujukan untuk mempublikasikan karya ilmiah hasil penelitian, pengembangan dan studi pustaka di bidang ilmu administrasi bisnis meliputi peminatan ilmu bisnis. ...