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THE ROLE OF ISLAMIC LEADERSHIP IN IMPROVING EMPLOYEE PERFORMANCE AT THE PUTRI SARI INDAH GRESIK REST AREA KOTA BARU GRESIK Harjanti, Wulandari; Fitrianty, Rifda; Wahjoedi, Tri; Cisilia, Magdalena
JEA17: Jurnal Ekonomi Akuntansi Vol 9 No 1 (2024): April
Publisher : Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30996/jea17.v9i1.12186

Abstract

Objective The research in this journal focuses on Islamic leadership regarding contextual performance integrity, trust that enables employees to work well with other colleagues and be reliable in fulfilling work commitments. This is because the Islamic policies implemented and the example of a leader will make employees put their trust in the company leadership, which will make it easier for employees to cooperate and be committed to their work. Apart from indicators of trust/integrity, employee orientation also influences employee performance indicators, namely task performance. This is because clear direction regarding employee duties, both instructionally and regulatory, makes employee performance in carrying out their duties more effective and efficient. The better Islamic leadership is, the better employee performance will be. If employees work with high trust, performance will increase. Apart from that, if the superior's direction regarding employee orientation is clear, the employee's performance will be better.
PENGARUH GAYA KEPEMIMPINAN DAN LINGKUNGAN KERJA TERHADAP KEPUASAN KERJA DENGAN MOTIVASI KERJA SEBAGAI VARIABEL INTERVENING PADA TENAGA KEPENDIDIKAN UIN SUNAN AMPEL SURABAYA Wibowo, Eko Wahyu; Rahayu, Sri; Fitrianty, Rifda
JURNAL ILMIAH EDUNOMIKA Vol 9, No 1 (2025): EDUNOMIKA
Publisher : ITB AAS Indonesia Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/jie.v9i1.16376

Abstract

This study examines the influence of leadership style and work environment on job satisfaction, with work motivation as an intervening variable, among educational staff at Sunan Ampel State Islamic University, Surabaya. The method used is quantitative with a path analysis approach to understand the causal relationships between independent, intervening, and dependent variables. The research sample consisted of educational staff selected through proportional stratified random sampling. The results indicate that leadership style significantly influences work motivation and job satisfaction. Furthermore, the work environment also has a significant impact on work motivation and job satisfaction. Work motivation is proven to mediate the relationship between leadership style and the work environment with job satisfaction. Further analysis reveals that a combination of transformational leadership style and a conducive work environment can enhance the work motivation of educational staff, which in turn strengthens their job satisfaction. This research contributes by providing a more comprehensive understanding of the interaction of these variables in the context of Islamic higher education institutions. This study offers practical implications for institutional managers in designing strategies for improving job satisfaction through optimizing leadership style, improving the work environment, and enhancing work motivation. Additionally, this research enriches the literature on human resource management, particularly concerning the role of intervening variables in job satisfaction models.
Implementation Of The Employment Guarantee Program In An Effort To Improve The Psychological Well-Being Of Employees Of The South Sidoarjo Pratama Tax Service Office Rockyanto; Rahayu, Sri; Sundjoto; Fitrianty, Rifda
Neo Journal of economy and social humanities Vol 3 No 3 (2024): Neo Journal of economy and social humanities
Publisher : International Publisher (YAPENBI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56403/nejesh.v3i3.220

Abstract

Labor social security is needed by informal sector workers or workers outside the relationship. One of the employment security programs established under the auspices of the DGT is CBB (Perkumpulan Cakti Budddhi Bhakti). This research examines what the implementation of the CBB employment guarantee program in the South Sidoarjo Pratama Tax Service Office looks like, then find out how to improve the psychological well-being of employees of the South Sidoarjo Pratama Tax Service Office, with the implementation of the CBB employment guarantee program and to find out effective strategies in realizing the implementation of the CBB employment guarantee program. This research was conducted on 5 resource persons representing each division in the South Sidoarjo Pratama Tax Service Office. This research uses descriptive qualitative research methods with a case study approach. The data collection method was carried out by interview. The results of the study found that the implementation of the CBB job guarantee program is quite good, but there are still obstacles in the field. One of them is the delivery of knowledge information about the CBB work guarantee program is still very minimal, the implementation of the CBB work guarantee program can improve the psychological well-being of employees of the South Sidoarjo Pratama Tax Service Office, and strategies that can be done to improve the implementation of the CBB work program, one of which is to involve the central party as the authority for this program, in socializing to all DGT employees without exception.
Analysis Of Swot Implementation As A Strategy Development Recruitment In Appointment Of Skills Training Teaching Personnel At Surabaya Merchant Marine Polytechnic Haryanto, Tri; Rahayu, Sri; Fitrianty, Rifda
Jurnal Economic Resource Vol. 8 No. 2 (2025): September - February
Publisher : Fakultas Ekonomi & Bisnis Universitas Muslim Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57178/jer.v8i2.1471

Abstract

This study analyzes the analysis of the needs of DIKTRAM teaching educators at the Surabaya Merchant Marine Polytechnic with SWOT analysis at the Surabaya Merchant Marine Polytechnic. This research uses qualitative analysis, sampling and data with in-depth interviews, observation and documentation. The results showed that research on the recruitment of DIKTRAM teaching staff at the Surabaya Merchant Marine Polytechnic in 2025 showed that the recruitment process went well thanks to a mature strategy. The polytechnic has planned and prepared various aspects, such as analyzing the needs of teaching staff, criteria and requirements for prospective teachers, as well as test forms which include vocational potential tests, computers, micro teaching, and interviews. The policies implemented refer to education-related laws as well as the institution's personnel guidelines. Recruitment scheduling and budgeting are well managed, without external assistance, ensuring success in recruiting qualified educators. This recruitment aims to obtain professional and qualified teachers, who can be responsible for educating and transferring knowledge that is useful for the world of work
Role of Village Government Policy Innovation: Mediating Influence of Promotion on Tourism Development in Sumenep Ahmadi, Raden Khaeru; Hidayat, Rachmad; Rahayu, Sri; Fitrianty, Rifda
Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE) Vol 8 No 2 (2025): Sharia Economics
Publisher : Sharia Economics Department Universitas KH. Abdul Chalim, Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/iijse.v8i2.7087

Abstract

This study aims to analyze the influence of promotion on tourism development by considering village government policy innovation as a mediating variable. The research focused on three leading tourist destinations in Sumenep Regency, namely Matahari Beach, Semaan Tourism Village, and Kedatim Mangrove Tourism. These three locations were chosen because they have high natural tourism potential and are a priority for local village government development. The method used in this study is Structural Equation Modeling - Partial Least Squares (SEM-PLS), which allows for the simultaneous and comprehensive testing of causal relationships between variables. A total of 100 respondents were used as research samples, consisting of the community, tourism managers, and village stakeholders who are directly involved in tourism development. The results of the study show that promotion has a positive and significant influence on tourism development. In addition, promotion has also been proven to have a positive and significant influence on policy innovation carried out by village governments. Policy innovation itself also shows a positive influence on tourism development. However, village government policy innovation is not able to be a significant mediating variable between tourism promotion and development. This finding shows that although promotion and policy innovation each contribute to the progress of the tourism sector, the effectiveness of innovative policies still requires the support of other factors such as community participation, cross-sector collaboration, and more structured and data-based long-term planning.
Optimization of Customer Satisfaction as a Bridge to Loyalty in Student Boarding House Business around Bahaudin Mudhary University Rahmatika, Ferizka; Hidayat, Rachmad; Rahayu, Sri; Fitrianty, Rifda
Majapahit Journal of Islamic Finance and Management Vol. 5 No. 2 (2025): Islamic Finance and Management
Publisher : Department of Sharia Economics Institut Pesantren KH. Abdul Chalim Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/mjifm.v5i2.371

Abstract

This study aims to analyze the influence of CRM and Perceived Value on customer loyalty in boarding houses around Bahaudin Mudhary University, Madura. The research was motivated by the need to foster customer loyalty in the competitive student housing industry. A quantitative method was employed using Partial Least Squares-Structural Equation Modeling (PLS-SEM) analysis. Data were collected through questionnaires distributed to boarding house residents near the campus. The results indicate that CRM has a significant effect on customer loyalty, whereas Perceived Value does not significantly influence either loyalty or customer satisfaction. These findings imply that relational approaches are more critical than economic considerations in maintaining boarding house tenants. The synthesis of the discussion confirms that the research objective has been achieved by identifying CRM as a key strategy in fostering tenant loyalty. The policy implication is that boarding house managers should implement structured CRM systems, supported by customer management and service communication training, with active involvement from educational institutions or local governments to promote relational-based boarding service standards.
Optimization of Customer Satisfaction as a Bridge to Loyalty in Student Boarding House Business around Bahaudin Mudhary University Rahmatika, Ferizka; Hidayat, Rachmad; Rahayu, Sri; Fitrianty, Rifda
Majapahit Journal of Islamic Finance and Management Vol. 5 No. 2 (2025): Islamic Finance and Management
Publisher : Department of Sharia Economics Institut Pesantren KH. Abdul Chalim Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/mjifm.v5i2.371

Abstract

This study aims to analyze the influence of CRM and Perceived Value on customer loyalty in boarding houses around Bahaudin Mudhary University, Madura. The research was motivated by the need to foster customer loyalty in the competitive student housing industry. A quantitative method was employed using Partial Least Squares-Structural Equation Modeling (PLS-SEM) analysis. Data were collected through questionnaires distributed to boarding house residents near the campus. The results indicate that CRM has a significant effect on customer loyalty, whereas Perceived Value does not significantly influence either loyalty or customer satisfaction. These findings imply that relational approaches are more critical than economic considerations in maintaining boarding house tenants. The synthesis of the discussion confirms that the research objective has been achieved by identifying CRM as a key strategy in fostering tenant loyalty. The policy implication is that boarding house managers should implement structured CRM systems, supported by customer management and service communication training, with active involvement from educational institutions or local governments to promote relational-based boarding service standards.
The Influence of Activity-Based Workplace, Work-Life Balance, and Employee Engagement on Performance Alghamsah, Moch. Hasbi; Rahayu, Sri; Fitrianty, Rifda; Sundjoto, Sundjoto
Research Horizon Vol. 5 No. 3 (2025): Research Horizon - June 2025
Publisher : LifeSciFi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54518/rh.5.3.2025.663--674

Abstract

Employee performance is critical to the success of an organization, especially the public sector. This study aims to analyze the influence of Activity Based Workplace, Work Life Balance, and Employee Engagement on Employee Performance at Madya Dua Tax Office West Jakarta. A quantitative approach was used with multiple linear regression analysis as the method. The sample consisted of 58 employees, determined using the Slovin formula from the population of active employees at tax office. Data were collected through the distribution of questionnaires and analyzed using SPSS 25.0. The results show that simultaneously, the three independent variables, Activity Based Workplace, Work Life Balance, and Employee Engagement have a significant effect on employee performance. Partially, each of these variables also shows a significant influence with a positive regression coefficient. This indicates that the better the implementation of an activity-based work environment, the balance between work and personal life, and employee engagement, the higher the employee performance. These findings imply that Madya Dua Tax Office West Jakarta should continuously improve the quality of the work environment, support work-life balance, and strengthen employee engagement to achieve optimal organizational performance.
The Effect of Supervision, Employee Engagement, and Work Experience on Employee Performance in a Government Tax Office Purwati, Heni Kartika Indah; Kuswandi, Kuswandi; Rahayu, Sri; Fitrianty, Rifda
JOURNAL OF MANAGEMENT, ACCOUNTING, GENERAL FINANCE AND INTERNATIONAL ECONOMIC ISSUES Vol. 4 No. 4 (2025): SEPTEMBER
Publisher : Transpublika Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55047/marginal.v4i4.1839

Abstract

The effectiveness of public institution employees is vital in ensuring high-quality service delivery, but obstacles like supervision, engagement, and work environment can impede success. This research examines how Supervision, Employee Engagement, and Work Experience impact Employee Performance at the Pratama Surabaya Tegalsari Tax Office through both individual and combined analysis. Given the importance of employee performance in government agencies for effective public service delivery, this investigation is essential. The study adopts a quantitative methodology utilizing multiple linear regression to assess variable relationships. A census sampling approach was implemented, incorporating all 77 employees from the tax office as participants. Findings reveal that Employee Engagement and Work Experience individually demonstrate significant positive effects on performance, whereas Supervision shows a positive but non-significant impact. When examined collectively, all three variables significantly affect employee performance. The coefficient of determination demonstrates that the model accounts for a considerable proportion of performance variation. These findings shed light the importance of enhancing employee engagement and leveraging work experience as strategic efforts to improve organizational performance.
The Influence of E-Banking and Quick Response Code Indonesian Standard (QRIS) Usage on Employee Performance and Business Development in Indonesian MSMEs: A Case Study of PT. Arsinum Uniba Madura Holis, Nur; Hidayat, Rahmad; Rahayu, Sri; Fitrianty, Rifda
Golden Ratio of Mapping Idea and Literature Format Vol. 6 No. 1 (2026): July - January
Publisher : Manunggal Halim Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52970/grmilf.v6i1.1771

Abstract

This study investigates the influence of e-banking and QRIS usage on business development through employee performance at PT. Arsinum Uniba Madura. A quantitative research approach was employed, involving a survey of 79 respondents comprising owners, managers, employees, suppliers, and customers. Data were collected in December 2024 and analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) with SmartPLS 4.0 software. The findings reveal that e-banking significantly enhances employee performance but does not have a direct effect on business development. Conversely, QRIS usage significantly improves employee performance and indirectly drives business development through this improvement. Employee performance itself shows a strong and significant positive impact on business development. These results highlight that adopting financial technology alone is insufficient; it must be accompanied by strategies to strengthen employees’ digital skills and adaptability. The study contributes to the literature on FinTech adoption in MSMEs and offers practical guidance for integrating digital payment systems with workforce development. Future research should expand the sample across multiple sectors and regions and examine other mediating factors such as innovation capability and customer satisfaction.