<![CDATA[This study aims to analyze the effects of digital transformation and technological competence on innovative behaviour, with learning agility as a mediating variable among employees of customs and excise regional office I of east java. This study employed a quantitative approach using a survey method. The population and sample consisted of 194 employees selected through saturated sampling. Data were collected using a Likert-scale questionnaire and analyzed using Partial Least Squares Structural Equation Modeling with SmartPLS. The results show that digital transformation and technological competence have positive and significant effects on learning agility. Learning agility has a positive and significant effect on innovative behaviour. Digital transformation and technological competence also have positive and significant direct effects on innovative behaviour. Furthermore, learning agility provides complementary partial mediation in the effects of digital transformation and technological competence on innovative behaviour. Digital transformation has the strongest direct effect on innovative behaviour. These findings indicate that improving employees’ innovative behaviour requires strengthening digital work systems, technological competence, and employees’ ability to learn and adapt to change.]]>
Copyrights © 2026
