Dinasti International Journal of Management Science
Vol. 7 No. 5 (2026): Dinasti International Journal of Management Science (May - June 2026)

Assessing The Adequacy of the Kirkpatrick Model in Evaluating The Performance of Public Sector Apparatus Training: A Post-Learning Evaluative Study of Distance Learning Training at The Tax Education and Training Center

Dito Mahar Putro (Universitas Krisnadwipayana, Jakarta, Indonesia)
Iwan Kurniawan Subagja (Universitas Krisnadwipayana, Jakarta, Indonesia)
Azis Hakim (Universitas Krisnadwipayana, Jakarta, Indonesia)



Article Info

Publish Date
12 Jun 2026

Abstract

This study aims to assess the adequacy of the Kirkpatrick Model in evaluating the performance of distance learning (PJJ)-based public sector apparatus training through a post-learning evaluation approach. The research focuses on four distance learning (PJJ) programs organized by the Tax Education and Training Center (Pusdiklat Pajak). This study uses a model-oriented evaluation approach with an evaluative case study design. The data used are sourced from Level 3 and Level 4 Post-Learning Evaluation (Epaspem) reports, which are analyzed using mixed methods with a limited explanatory approach. Quantitative analysis is used to assess the empirical performance of the Kirkpatrick Model at Level 3 (behavior) and Level 4 (outcomes), while qualitative analysis is conducted to examine the model's limitations in representing evaluation results in the context of distance learning and the public sector. The results show that the Kirkpatrick Model is able to identify changes in work behavior and provide an overview of the short-term work outcomes of alumni in the four distance learning programs. However, this model still has limitations, especially in explaining impact attribution and in representing organizational performance more comprehensively.

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Journal Info

Abbrev

DIJMS

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Industrial & Manufacturing Engineering Other

Description

This research was carried out on Build Operate Transfer investment in Business cooperation model to metering system development project by examinated those criterias by technology preparedness level (TKT) evaluation method, Innovation preparedness level and political, social economic, technology, ...